Terms of Service

Effective Date: August 2025

Welcome to Seller Assistant! These Terms of Service ("Terms") govern your access to and use of our software-as-a-service (SaaS) platform (the "Service"), which helps Etsy store owners audit their shops.

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the Service.


1. Use of the Service

1.1 Eligibility

You must be at least 18 years old to use the Service. By agreeing to these Terms, you represent and warrant that you are of legal age.

1.2 Account Creation

To use the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated. You are responsible for safeguarding your password and for all activities that occur under your account.

1.3 Access to Etsy Data

To provide our audit service, you must grant us access to your Etsy store data via the Etsy API. You are responsible for maintaining the security of your Etsy account and for all activities that occur in connection with it. You understand and agree that we are not responsible for any data loss or security breaches that occur on the Etsy platform.

1.4 Restrictions

You agree not to:

  • Use the Service for any illegal purpose or in violation of any local, state, national, or international law.
  • Use the Service to violate the intellectual property rights of others.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Attempt to gain unauthorized access to the Service or its related systems.

2. Fees and Payments

2.1 Subscription Fees

The Service is offered on a subscription basis. You agree to pay all applicable fees for the plan you select. All fees are in USD and are non-refundable unless otherwise stated in writing.

2.2 Billing

You will be billed in advance on a recurring basis (e.g., monthly or annually) as per your subscription plan. You authorize us to charge your designated payment method for all applicable fees.

2.3 Price Changes

We reserve the right to change our subscription fees upon 30 days' notice. Your continued use of the Service after the price change constitutes your agreement to pay the new amount.


3. Intellectual Property

3.1 Our Intellectual Property

All content, features, and functionality of the Service, including but not limited to our software, design, text, graphics, and logos, are the exclusive property of Seller Assistant and are protected by intellectual property laws.

3.2 Your Data

You retain all rights to the data you provide to us from your Etsy shop. You grant us a limited, non-exclusive, non-transferable license to use, reproduce, and display your data solely for the purpose of providing the Service to you.


4. Termination

4.1 Termination by You

You can cancel your subscription at any time by accessing your account settings. Your cancellation will take effect at the end of your current billing cycle.

4.2 Termination by Us

We may suspend or terminate your access to the Service at any time, without notice, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.


5. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.


6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SELLER ASSISTANT, ITS AFFILIATES, DIRECTORS, OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, ARISING FROM YOUR USE OF THE SERVICE.


7. Governing Law

These Terms shall be governed by the laws of the United States, without regard to its conflict of law principles. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in the United States.


8. Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on this page and updating the "Effective Date" at the top. Your continued use of the Service after the changes take effect constitutes your acceptance of the new Terms.


9. Contact Information

If you have any questions about these Terms, please contact us at:

Seller Assistant

charles@sellerassistant.io